Hi, my name is

Andrea Shih.

I develop LLM applications.

About Me

I’m a Software Engineer specializing in Large Language Models (LLMs) and Generative AI with a background in Computational Linguistics. I build user-centric AI solutions that enhance information retrieval and knowledge management.

Experience

Senior Software Engineer - Delta Electronics
Nov 2023 - present
  • Designed and deployed 5+ domain-specific chatbots, optimizing knowledge accessibility and streamlining business workflows through user-centric AI solutions.
  • Built RAG chatbots with content summarization, inline references, streaming responses, and multi-turn interactions, improving information retrieval and user engagement.
  • Developed APIs in Python & FastAPI, transforming PDF, PPTX, and MP4 files into searchable vector database entries, boosting knowledge discovery.
  • Engineered a RAGAS evaluation API, automating LLM performance assessment and improving summary accuracy.
  • Designed intuitive front-end demo webpages, increasing client engagement and product accessibility.
  • Mentored an intern in GraphRAG chatbot development, fostering expertise in project management.
Data Scientist - Wistron
Sep 2022 - Oct 2023
  • Developed a machine learning model that achieved 90%+ accuracy and cut task completion time by 50%, optimizing supply chain efficiency.
  • Built an end-to-end data solution with Docker containerization and PostgreSQL database management, enabling scalable and efficient workflows.
  • Delivered strategic business insights through demand forecasting, data analytics, and visualization using Python and R, driving data-informed decisions.
  • Optimized automated PCB placement performance with genetic algorithms, improving manufacturing precision and efficiency.

Education

2019 - 2022
Master of Linguistics
National Taiwan University
GPA: 4.16 out of 4.3

Concentrations:

  • computational linguistics
  • corpus linguistics

Master’s thesis:

  • Semantic Classification of Mandarin Chinese Constructions [LINK]

My publications can be found in Google Scholar.

2015 - 2019
Bachelor of Foreign Languages and Literature
National Sun Yat-sen University
GPA: 4.1 out of 4.3
Graduated with distinguished undergraduate award.

Achievements

College Student Research Creativity Award
Ministry of Science and Technology (2019)
Distinguished Undergraduate Award
Department of Foreign Languages and Literature (2019)